Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or placing an order, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password confidential and notify us of any unauthorized use

2.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

3. Product and Service Description

3.1 Product Information

We strive for accuracy in product descriptions, pricing, and availability. However, we cannot guarantee that all information is error-free. We reserve the right to correct errors and update information at any time.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and either cancel the item or offer a suitable alternative.

3.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened Mattress Protectors
• Opened Pillow Cases
• All types of Light Bulbs
• Opened Command Strips & Hooks
• Opened Furniture Hardware

4. Orders and Payment Terms

4.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. All orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Note: We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for any customs fees, taxes, or import duties.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of delivery. To qualify:

• Items must be unused and in original condition
• Original packaging must be intact
• Proof of purchase must be provided

5.2 Refund Process

After we receive and inspect your return:

• Refunds are processed within 5-7 business days
• The refund will be applied to your original payment method
• Original shipping fees are non-refundable unless the return is due to our error

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

Hoover Sales Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our products or services

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms, please contact us at:

Hoover Sales Store
3130 Oakmound Drive
Chicago, US 60657
Email: [email protected]